Data Protection (GDPR)

The protection of your privacy and your personal data is very important to us.

Our data processing aims to process only personal data which are relevant for a sensible and economical use of our offers in the online shop. Our data protection is carried out in accordance with the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

Below we will inform you in detail about which data is processed in which form when you visit our website. We hereby also meet our duty to provide information in accordance with article 13 GDPR towards you.

Responsible for the data processing taking place on our website is:

Yunos GmbH
Poplar avenue 78-79
10437 Berlin
Germany

Commercial register: HRB 210222
Register court: District court Berlin-Charlottenburg

Telephone: +49 (0) 30 86320978
Email: info@yunos-online.de

Personal data

According to the GDPR, personal data is "all information relating to an identified or identifiable natural person (hereinafter" data subject "); An identifiable person is a natural person who can be identified directly or indirectly, in particular by assigning an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics, the expression of the physical , physiological, genetic, psychological, economic, cultural or social identity of this natural person.

Website Features

In the following, we will show you which data we process on which legal basis as part of our functions, how long we store your data and who may receive your data.

General Use of the Website

We generally only collect and store personal data when you visit our website if you actively communicate it to us. Without prejudice to the above basic conditions, the web server of our hoster automatically registers access to the websites and in particular your IP address. However, your IP address is not saved.

This information remains anonymous to us. A conclusion about a person is therefore not possible.

Your IP address is processed while the connection is being established so that we can make our website available to you. It is based on Article 6 of the GDPR. Our legitimate interest lies in the stated purpose.

Contact Form

We offer you the opportunity to contact us using a form. For this purpose, you must provide us with your email address so that we can answer your request. You can also tell us your name, a subject and the specific message.

Contact us at the email address given on our website, at least tell us your email address and, if necessary, other information that you disclose in your email. In order for us to process your request, we have to process this data. The processing takes place in the context of contacting us so that we can process and answer your request. The legal basis is article of the GDPR. Our legitimate interest lies in the purpose just mentioned.

We save your emails and contacts as long as it is necessary to process your request and then save them for a period of 3 years if you contact us again regarding your original question. This does not apply if you initiate a contractual relationship with us in the email. In this case, the storage period depends on the underlying contract. In this case, you will be informed separately about the data processing taking place there.

Opening a customer account & purchasing function

When you open a user account, the necessary data you voluntarily provided will be saved. When ordering in our online shop, we automatically create a user account based on your order data. We will send you your order details together with our general terms and conditions by email. As a registered user, you can view your order details and past orders at any time in your user account. Of course, you have the option to have your user account deleted by us at any time. We use the data you provide to fulfill and process your order.

To create a customer account and when placing an order, we collect the following data: title, your first name, your last name, your e-mail address, a password of your choice, your company, your street, your house number, if applicable address additions, your country, your zip code, your place, your telephone number, as well as gender and age.

Personal data stored in the customer account will never be published. Your customer account data is processed in order to provide you with the functionalities of the customer account and - if you buy something - to process and process your order. The processing takes place on the basis of Article 6 of the GDPR. In addition, we are legally obliged to store certain data such as invoices, contracts and other information relevant to accounting for a certain period of time. The processing carried out for this purpose is carried out on the basis of Article 6 of the GDPR in conjunction with § 147 AO and 257 HGB. We save your data, which are processed in the context of the customer account, until you terminate the customer account. We will then save your data for a further 3 years in the event that claims arise from the legal relationship with you. We retain personal data contained in contracts or invoices for 11 years at the end of the year in which you terminated the account. We retain data contained in business letters or other documents that are relevant for taxation for 7 years at the end of the year in which you terminated the account.

Unless you have objected, we use your e-mail address that we received as part of the sale of a product or service for the electronic transmission of advertising for our own goods or services that are similar to those that you have already purchased from us to have. You can object to this use of your email address at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the link provided in the promotional email. There are no other costs than the transmission costs according to the basic tariffs. The legal basis for this can be found in Art. 6 Para. 1 lit. f) GDPR and Art. 95 GDPR in conjunction with Section 7 (3) UWG. We store the data required for this until you object to receiving the advertising messages.

Newsletter 

When you register for the newsletter, your email address will be saved with your consent and used exclusively for your own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time without incurring any costs other than the transmission costs according to basic tariffs.

When you register for the newsletter, your email address will be saved with your consent and used exclusively for your own advertising purposes until you unsubscribe from the newsletter. For this we use the so-called double opt-in procedure, i.e. we will only send you our email newsletter if you have given us your express consent. We will send you a confirmation email in which we ask you to give us your consent by clicking on the link contained in the email. You can unsubscribe from the newsletter at any time without incurring any costs other than the transmission costs according to basic tariffs. A message in text form to the contact details mentioned in section 13 (e.g. email, letter) is sufficient. In addition, you will of course also find an unsubscribe link in every newsletter.

In order to continuously improve your shopping experience and protect you from unnecessary advertising, we use the automatically generated information you provide to design customized advertising that is tailored to you and your interests. We only use information in pseudonymised form, such as confirmation of receipt and reading of e-mails, your order history, date and time of your visit to the homepage, product pages that you have visited. The analysis and evaluation of this information enables us to send you individual advertising. Our goal is to make our advertising more useful and interesting for you. We would like to prevent random advertising and only send you advertising, for example in the form of newsletters, product recommendations in e-mails, letter advertising or package inserts, which corresponds to your interests. If you do not want to receive individual advertising, you can object to this at any time in total or for certain measures without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details mentioned in section 13 (e.g. email, letter) is sufficient.

The processing is based on Article 6 of the GDPR. We store your data until you withdraw your consent.

External Payment Service Providers

We use external payment service providers, the platforms of which users and we can carry out payment transactions:

  • Klarna: https://www.klarna.com/international/privacy-policy/
  • Stripe: https://stripe.com/de/privacy
  • Paypal: https://www.paypal.com/ie/webapps/mpp/ua/privacy-full?locale.x=en_IE

In the context of fulfilling contracts, we use the payment service providers on the basis of Article 6 of the GDPR. For the rest, we use external payment service providers based on our legitimate interests in accordance with Article 6 of the GDPR in order to offer our users effective and secure payment options.

The data processed by the payment service providers include inventory data, such as the name and address, bank details, such as Account numbers or credit card numbers, passwords, TANs and checksums as well as the contract, sums and recipient-related information. The information is required to complete the transactions. However, the data entered will only be processed and saved by the payment service providers. I.e. we do not receive any account or credit card-related information, only information with confirmation or negative information about the payment. The data may be transmitted by the payment service provider to credit agencies. The purpose of this transmission is to verify identity and creditworthiness. We refer to the terms and conditions and data protection information of the payment service providers.

The terms and conditions and the data protection notices of the respective payment service providers apply to the payment transactions, which can be called up within the respective websites or transaction applications. We also refer to these for further information and assertion of rights of withdrawal, information and other data subjects.

Recipients of Data 

Within our company, the departments that are responsible for processing the concerns have access to your data. In addition, we use external service providers if we cannot perform the services ourselves or cannot do so in a reasonable manner. These external service providers are primarily providers of IT services and telecommunications services. In addition, our group companies may have access to personal data (further information can be found below).

Rights of Those Affected 

The General Data Protection Regulation guarantees you certain rights that you can assert against us - insofar as the legal requirements are met.

  • Article 15 GDPR – Right of information of the data subject: You have the right to request confirmation from us as to whether personal data concerning you are being processed and, if so, what they are and the more detailed circumstances of the data processing.
  • Article 16 GDPR – Right to rectification: You have the right to request us to correct any incorrect personal data concerning you immediately. Taking into account the purposes of the processing, you also have the right to request the completion of incomplete personal data - also by means of a supplementary declaration.
  • Article 17 GDPR – Right to cancellation: You have the right to ask us to delete your personal data immediately. Please note the exception described under point II.4
  • Article 18 GDPR – Right to restriction of processing: You have the right to request that we restrict processing.
  • Article 20 GDPR – Right to data portability: In the case of processing based on consent or for the performance of a contract, you have the right to receive the personal data relating to you that you have provided to us in a structured, common and machine-readable format, and this data to another controller without hindrance to transmit to us or to have the data transmitted directly to the other responsible party, insofar as this is technically feasible.
  • Article 21 GDPR – Right to object: You have the right, for reasons arising from your particular situation, at any time against the processing of personal data concerning you, which is necessary due to a legitimate interest on our part or to safeguard a task in the public interest, or which is carried out in the exercise of official authority, To file an objection.
    If you file an objection, we will no longer process your personal data, unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
    Insofar as we process your personal data for direct marketing purposes, you have the right to object to the processing at any time. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.
  • Article 77 GDPR in conjunction with § 19 BDSG – Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a supervisory authority at any time, in particular in the member state of your residence, your place of work or the place of the alleged violation, if you believe that the processing of your personal data violates applicable law.

If you have given us your consent, you have the right to withdraw your consent at any time. In this case, all data processing that we have carried out until your revocation remains lawful. For this purpose, you can simply click on the link contained in each email and unsubscribe from the email service, make the appropriate setting in your user account or send a message to info@yunos-online.de. If you tell us in this message that you do not want to receive any future emails, we will no longer send any messages to the email address you have provided.

Obligation to Provide Data 

You have no contractual or legal obligation to provide us with personal data. However, without the data you have provided, we will not be able to offer you our services.

Existence of Automated Decision Making (including profiling)

We do not use automated decision making that has legal effects or affects you.

Internet-specific Data Processing

Cookies

In order to expand the range of functions of our website and to make it more convenient for you to use, we use so-called "cookies". With the help of these “cookies”, data can be saved on your computer when you visit our website. You have the option of preventing cookies from being saved on your computer by making the appropriate settings in your browser. However, this limits the range of functions of our offer.

When using the website, cookies are stored on your computer. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using and through which certain information flows to the location that sets the cookie (in this case, us). Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

The website uses cookies to the following extent: transient cookies (temporary use), persistent cookies (temporary use), third-party cookies (from third-party providers).

Transient cookies are automatically deleted when you close the browser. These include session cookies in particular. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to the website. The session cookies are deleted when you log out or close the browser.

Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

You can configure your browser settings according to your wishes and e.g. refuse to accept third-party cookies or all cookies. However, we would like to point out that you may then not be able to use all functions of this website. In your browser settings, you can specify that cookies always require your consent before they are saved and activated on your computer. Detailed information regarding your browser settings can be found on the websites of the providers or in these instructions for the most common browsers.

Hosting

In order to ensure the smooth operation of our website and to optimize the user experience, we, or our hosting provider, process content data, usage data, meta and communication data of interested parties and visitors to these pages on the basis of our legitimate interest in accordance with Article GDPR in conjunction with Article 28 GDPR.

Our online shop is operated using Shopify. This is an offer from Shopify Inc. (150 Elgin Street, Suite 800, Ottawa, ON K2P 1L4, Canada). The data protection regulations can be found here: https://www.shopify.com/legal/privacy. Canada has an adequate level of data protection according to the adequacy decision of the EU Commission. Shopify, Inc. is also certified under the Privacy Shield Agreement.

Google AdWords

Google LLC ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA

Our website uses Google AdWords. AdWords is an online advertising program and as part of the online advertising program we work with conversion tracking. After clicking on an advertisement placed by Google, a cookie is set for the conversion tracking. We and Google can recognize from the cookie that you clicked on an advertisement and were forwarded to our website. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking.

More information at: https://www.google.de/policies

The use of the service is based on Article 6 GDPR. Our legitimate interest lies in the purpose described above.

Google Analytics

Google LLC ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA

We use Google Analyitcs on our website. Google Analytics is used for web analysis and optimization of use on the website. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. As part of tracking, order data is also transmitted to information about ordered products.

The data sent by us and linked with cookies, user IDs or advertising IDs will be automatically deleted after 36 months.

More information at: https://www.google.com/analyti... or https://policies.google.com/?hl=de.

The use of the service is based on Article 6 GDPR. Our legitimate interest lies in the purpose described above.

You can prevent google tracking with the following plugin: http://tools.google.com/dlpage...

Google Maps

Google LLC ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA

We use the Google Maps map service from Google on our website. With the help of Google Maps we offer you address completion to ensure the correctness of the address

More information at: https://www.google.com/intl/de_de/help/terms_maps.html or https://policies.google.com/?hl=de.

The use of the service is based on Article 6 GDPR. Our legitimate interest lies in the purpose described above.

Google Web Fonts

Google LLC ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA

This website uses so-called web fonts from Google for the uniform display of fonts. When you visit a page, your browser loads the necessary web fonts into its browser cache in order to display texts and fonts correctly. To do this, the browser you are using must establish a connection to the Google servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts serves the uniform and attractive presentation of our online services.

More information at: https://policies.google.com/?hl=de.

The use of the service is based on Article 6 GDPR. Our legitimate interest lies in the purpose described above.

Hotjar 

Hotjar Ltd., Elia Zammit Street 3, St Julians STJ 1000, Malta

Hotjar is used to create so-called heat maps. Heat maps graphically displayed statistics on mouse movements and clicks on our site. This enables us to recognize frequently used functions of our website and to further improve the site. Hotjar uses cookies and comparable technologies to analyze our website with regard to user behavior. However, the IP address is shortened before the usage statistics are evaluated so that no conclusions can be drawn about the identity. In addition to mouse movements and clicks, information on the operating system, browser, incoming and outgoing references (links), geographical origin and the resolution and type of device are evaluated for statistical purposes. This information is pseudonymous and will not be passed on to third parties by us or by Hotjar. Data entered in the form field are hidden and are not recorded using Hotjar.

The data collection by Hotjar can be deactivated on all websites operated by us or other providers that use Hotjar by objection (so-called opt-out). Hotjar also supports the so-called do-not-track function of your browser. If you activate this in your browser, Hotjar will not collect any data.

More information at: https://help.hotjar.com/hc/en-us/sections/115003180467-Privacy-Security-and-Operations

The use of the service is based on Article 6 GDPR. Our legitimate interest lies in the purpose described above.

Facebook

Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304 USA

This website uses the remarketing function "Custom Audiences" from Facebook. This function is used to present visitors to this website with interest-based advertisements ("Facebook ads") when visiting the social network Facebook. It is transmitted to the Facebook server that you have visited this website and Facebook assigns this information to your personal Facebook user account.

More information at: https://www.facebook.com/about/privacy/

The use of the service is based on Article 6 GDPR. Our legitimate interest lies in the purpose described above.

Mailchimp

The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA

The service uses personal data for the dispatch and statistical evaluation of the newsletter on our behalf. For the evaluation, the emails sent contain so-called web beacons or tracking pixels, which represent one-pixel image files stored on our website. In this way, you can determine whether a newsletter message has been opened and which links have been clicked on. Data is only collected in a pseudonymized manner and is not linked to your other personal data, a direct personal reference is excluded. This data is used exclusively for the statistical evaluation of newsletter campaigns.

More information at: https://mailchimp.com/legal/privacy/

The use of the service is based on Article 6 GDPR. Our legitimate interest lies in the purpose described above.

Tidio

Tidio LLC, 180 Steuart St, San Francisco, CA 94119 USA

This website uses Tidio, a chat platform that connects users to Yunos customer support. We collect email addresses, names, phone numbers only with the consent of the user to start the chat.

More information at: https://www.tidio.com/knowledge/faq/gdpr-compliance/ 

The use of the service is based on Article 6 GDPR. Our legitimate interest lies in the purpose described above.

Data Processing from Social Media Platforms

We maintain profiles on several social networks that you can use to contact us. These are currently Facebook and Instagram. Basically, the processing of personal data that takes place there, for example if you visit the profile or leave a comment, is only the respective network operator responsible for data protection. We ourselves have no knowledge of the data that the respective operator processes or of the individual data processing that the operator carries out. In particular - at least in personal form - you will not be shared with us. In this context, like any other user of the social networks, we can only access the information you have published in your profile or made otherwise accessible. You can obtain more information about the data processing taking place in the individual networks at the following addresses:

However, you provide us with personal data when you send us a message or leave a post on our site. We use this personal data to respond to your message. For this purpose, your message may be imported from the social network into our own processing systems in order to enable us to respond more efficiently and quickly. For this reason, we may use external IT service providers to answer the messages. We save your messages for as long as is necessary to process your request and then save them for a period of 3 years if you contact us again regarding your original question. These purposes also represent our legitimate interest, for the perception of which we carry out this data processing (Article 6 GDPR). Special features apply to data processing on our Facebook profile page, which you can find out under the separate Facebook data protection declaration.

Common Processing

Within our group of companies, consisting of Yunos GmbH and New Fuel UG, Pappelallee. 78/79, 10437 Berlin, we work in close cooperation. It may therefore be the case that the other companies have access to the personal data, insofar as this is in order to safeguard our legitimate interest (Article 6 GDPR) in the efficient and qualitative best processing of the respective inquiries or tasks or for group-wide purposes, such as Group-wide reporting is required.

However, this does not result in any disadvantage for you. We have concluded a contract for joint processing with the other companies in accordance with Article 26 GDPR. You can contact any of our companies to assert your data subject rights. We guarantee that data protection obligations, in particular information requirements, are fulfilled.

For Comments or Questions

We take all possible precautions to protect and protect your data. We welcome your questions and comments on data protection. If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data or revocation of consent, please contact: info@yunos-online.de